Job Position: Customer Care Officers

Location: Owerri, Imo

Job Description

• Customer Care Officers reports to the Banking Services Supervisor at the branch level and are responsible for ensuring a quality customer experience, receiving and opening accounts for clients into the banking hall and implementing the front office administrative activities.

Duties

• Provide excellent customer service to all current and prospective client, even among peak hours
• Cross-sell products and services to current and prospective clients in the branch and during marketing sales drives
• Provide product and account information to clients
• Identify and escalate service improvement opportunities through client interaction and feedback and ensure successful resolution of customer requests or concerns.
• Recommend prospective clients to AROs and Savings Representatives for initial processing.
• Ensure timely, compliant and customer-friendly account-opening and contract signing processes and assist clients with documentation as needed; provide support on account opening in the branch and in the field. Copied: www.hotnigerianjobs.com

Qualifications and Experience

• ND, HND or B.SC level of education.
• Minimum 3 years of experience, preferably in banking or retail services.
• Basic mathematics, business acumen and analytical skills.
• Proficiency in Computer Applications Excel /Microsoft Office and data entry skills.
• Fluency in English required, Igbo or other local language skills strongly desirable.

Candidate Profile:

• Oriented towards high-quality and friendly customer-service standards.
• Ability to anticipate, understand and respond to customer needs and an effectively communicate benefits of FINCA's products and services.
• Willingness to relocate to Owerri, Nigeria.
• Highly attentive to detail with excellent organizational and documentation skills.
• Strong fit to FINCA's desired corporate culture and values, and is committed to furthering FINCA's mission and vision. In particular, must demonstrate a commitment to transparency and integrity.
• Understands the needs of a start-up, with willingness and ability to perform duties beyond the scope of work.

Application Closing Date
16th April, 2014.

View the link below:

http://fincang.simplicant.com/job/detail/15247-customer-care-officers

Eko Hospital Job Recruitment


View the link below to apply:

http://careers.ekohospitals.com

Graduate & Experienced Recruitment at May & Baker Nigeria Plc 



See the link below to apply:

http://www.may-baker.com/index.php?Itemid=62

Flour Mills of Nigeria Plc Trainee Milling Technician Programme 2014


Flour Mills of Nigeria Plc is recruiting to fill the below position:

Position: Trainee Milling Technician 

Job Reference: MTP-14
Department: Milling

Job Details: 
Our Milling Technician Programme is a 30-month, highly competitive and intense on-the-job training in milling operations. Trainees are enrolled for the National Association of British and Irish Millers (NABIM) correspondence course and exam. At the end of the programme, successful trainees earn the NABIM Advanced Certificate in Flour Milling and join the talent pool in our milling operations across Nigeria. Copied from: www.hotnigerianjobs.com
The person

• Aspires to a career in professional milling
• Has aptitude for self-development

Career Path
The role belongs to Manufacturing & Operations Job Family. Successful candidates can over time progress within the Job Family which includes Production, Technical, HSE, Shipping and Terminal Operations and Quality Assurance disciplines across the Group. Copied from: www.hotnigerianjobs.com

Qualification

• 5 O’ Level credits including Mathematics and English
• OND in the Sciences or Technology

Application Closing Date
11th April, 2014

Follow the link below
http://www.fmnplc.com/gp_flour/careers.php

Coca Cola Graduate Trainee


Job Title: Graduate Recruitment Program
Job ID: 28110
Program Location: Africa & Eurasia

Job Description

• The Program's purpose is to provide a source for organizational renewal, support diversity initiatives, and infuse talent into The Coca-Cola System ahead of demand.
• Following a number of personal & professional assessments, the successful candidate will be working on a contractual basis as a Graduate Trainee for a period of 18 months.
• During the 18 month program, Graduate Trainees will receive cross-functional training during their training period, as well as exposure to all departments through an initial corporate orientation. Each trainee will be assigned a mentor for career and personal guidance for the duration of the program.
• Throughout the program, Graduate Trainees will experience a wide variety of learning interventions, including but not limited to: presentations, market visits, functional as well as interpersonal and management skills training, case studies, discussions with senior management, formal classroom training, e-learning and other.
• Candidates will have the opportunity to participate in live projects and to take on the responsibility for managing these projects as well as their successful implementation.
• A final graduation project where all Graduate Trainees will be requested to professionally demonstrate their learning will mark the end of the program. Copied from: www.hotnigerianjobs.com

Key Duties and Responsibilities

• To participate in the Coca-Cola Graduate trainee program.
• Take responsibility for and commit to continuous self-development throughout the 18 month duration of the program in order to achieve a high level of competence as outlined by the program specifications.
• Adhere to the policies and procedures of The Coca-Cola Company for example (but not limited to): code of business conduct, working hours, leave etc.
• Participate in all learning activities as required by the program.
• Participate in all field work assignments as specified by the program and to complete all tasks / projects as assigned for these activities.
• Successful  manage and complete all assigned projects and assessments as per program requirements and schedule.
• Participate as an active member of the graduate trainee team.
• Demonstrate the values of The Coca-Cola Company and act as an ambassador by promoting and protecting our image both internally and externally.
• Identify business and program opportunities and communicate these to the program co-ordinator or assigned mentor as applicable and by so doing actively contribute to the growth and development of the Coca-Cola business.
• Complete additional work assignments as requested.
• Improve business understanding and knowledge of The Coca-Cola system and associated job roles.
• Facilitate the creation of an open learning environment by continuously sharing knowledge and learning with program peers as well as mentors and program managers.
• Accurately maintain and update your personal portfolio of evidence as specified by the program guidelines and within agreed timeframes to ensure all learning received (both on and off the job) is captured over the program duration.
• To participate in future graduate trainee programs as peer advisor, presenter or otherwise on an as needed basis and only when / if applicable.

To apply, use the link below.

http://www.coca-colacompany.com/careers/